2008年7月18日星期五

Drive Loss of Path Redudancy Procedure

STEP 1.) Clear Drive Channel Counters via SMClient:
.
Troubleshooting > Run Diagnostics > Drive Channels > Clear Error Counts
.
STEP 2.) Clear RLS Counters via SMClient:
.
Troubleshooting > Run Diagnostics > Read Link Status > Set Baseline
.
STEP 3.) CLEAR Enclosure data & SOC data.
.
RUN THE FOLLOWING SHELL COMMANDS ON
BOTH CONTROLLERS.
.
ld watchdogSuspend
fc 90
fcAll 90
clearEnclPage81 22
clearEnclPage81 34
clearEnclPage81 46
clearEnclPage81 10
socClearSYMbolErrorStats
watchdogResume
unld "Debug"
.
.
STEP 4.)
.
Fail HDD Encl \Slot
.
STEP 5.)
.
Unseat HDD Encl \Slot.
.
STEP 6.)
.
Wait 60 seconds.
.
STEP 7.)
.
Reseat HDD Encl \Slot
.
STEP 8.)
.
Check SMClient & confirm Encl \Slot is logging into both Drive port 2 & 4.

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